Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
If we are experiencing a high volume of orders, processing may take slightly longer. In this case, you will be notified via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 7–15 business days
- International Shipping (if applicable): 10–20 business days
Delivery times may vary depending on your location, customs delays, and courier service.
Shipping Locations
Nestora currently ships to selected international locations. If we are unable to ship to your location, you will be informed at checkout.
Order Tracking
Once your order has been shipped, you will receive an email confirmation with your tracking number and tracking link (if available).
Please allow 24–72 hours for tracking information to become active.
Delays & Issues
Delivery delays may occasionally occur due to customs processing, courier issues, or high order volume. Nestora is not responsible for delays caused by shipping carriers.
If your order is significantly delayed, please contact us for assistance.
Incorrect Address
It is the customer’s responsibility to provide the correct shipping address at checkout. Nestora is not responsible for orders delivered to incorrect or incomplete addresses.
If you notice an error, please contact us within 12 hours of placing your order.
Lost or Stolen Packages
Nestora is not responsible for packages that are lost or stolen after being marked as delivered by the courier. Please contact the shipping carrier directly for assistance.
Contact Us
If you have any questions about shipping, please contact us: